Privacy Policy

Last updated: 10 June 2026

1. Introduction

Kinfold ("we", "us", "our") is committed to handling your personal data with care, transparency, and respect. This Privacy Policy explains what information we collect when you use our website or attend our sessions, how we use it, and the rights you hold over your own data.

This policy applies to all personal data processed by Kinfold in connection with our family communication workshops, household records organising sessions, and learning membership services, provided from our premises at 256 Thanon Yaowarat, Samphanthawong, Bangkok 10100, Thailand.

We operate in accordance with Thailand's Personal Data Protection Act B.E. 2562 (2019) ("PDPA").

2. Data We Collect

Information You Provide

• Full name
• Email address
• Phone number (optional)
• Message content submitted via our contact form
• Session preferences indicated during booking

Automatically Collected Information

• IP address and browser type (via server logs)
• Pages visited and time spent on site (via analytics cookies, if consent given)
• Cookie preferences stored in your browser's localStorage

What We Do Not Collect

We do not collect, copy, photograph, or retain any household documents brought to an organising session. We do not collect sensitive personal data (health, financial, or legal information). We do not collect data from individuals under 18 years of age.

3. Legal Basis for Processing

• Contract performance: processing booking enquiries and managing session attendance.
• Consent: sending optional marketing communications (you may withdraw at any time).
• Legitimate interests: improving our services, maintaining session records, and website security — provided these do not override your rights.

4. How We Use Your Data

• Responding to booking enquiries and confirming session places
• Sending pre-session preparation materials
• Processing and managing membership access
• Sending session reminders and follow-up feedback requests
• Improving our session content based on aggregate feedback
• Complying with applicable Thai law and regulatory obligations

We do not use your personal data for automated decision-making or profiling.

5. Data Retention

• Booking enquiry records: 2 years from the date of enquiry
• Membership records: duration of membership plus 1 year after cancellation
• Session attendance records: 3 years for administrative purposes
• Marketing consent records: until consent is withdrawn

Data is deleted or anonymised at the end of the applicable retention period.

6. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data only with:

• Service providers who operate our website hosting and email delivery, under data processing agreements
• Analytics providers (Google Analytics), subject to your cookie consent
• Regulatory authorities if required by Thai law

7. Data Security

• Website served over HTTPS with TLS encryption
• Access to personal data restricted to authorised Kinfold staff only
• Booking records stored in password-protected systems
• Staff receive data-handling guidance as part of onboarding
• In the event of a data breach affecting your rights, we will notify you and the relevant authority within 72 hours of becoming aware

8. Cookies

Our website uses essential cookies to function and optional analytics and preference cookies, with your consent. You can manage your cookie preferences at any time on our Cookie Policy page.

9. Your Rights Under the PDPA

• Right to access: request a copy of the personal data we hold about you.
• Right to rectification: ask us to correct inaccurate data.
• Right to erasure: ask us to delete your data, subject to our legal obligations.
• Right to data portability: receive your data in a structured, machine-readable format.
• Right to object: object to processing based on legitimate interests.
• Right to withdraw consent: withdraw marketing consent at any time without affecting prior processing.
• Right to lodge a complaint: with the Personal Data Protection Committee (PDPC) of Thailand.

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

11. Children's Privacy

Our sessions and website are directed at adults (18 years and over). We do not knowingly collect personal data from anyone under 18. If you believe a minor has submitted data to us, please contact us so we can delete it promptly.

12. Policy Updates

We may update this policy from time to time. Any material changes will be noted on this page with a revised "Last updated" date. Continued use of our services after any update constitutes acceptance of the revised policy.

13. Contact

For all privacy-related enquiries, contact our data controller:

• Kinfold
• 256 Thanon Yaowarat, Samphanthawong, Bangkok 10100, Thailand
• Email: [email protected]
• Phone: +66 85 263 9417